Effective Date: August 2025
Last Updated: August 2025

Welcome to ARK LOU (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website, products, and services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

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1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use our Services. By using the Services, you represent that you meet this requirement.

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2. Use of Our Services

You agree to use our Services only for lawful purposes and in compliance with these Terms. You must not:

• Violate any applicable laws or regulations.
• Use our Services for fraudulent, misleading, or harmful activities.
• Attempt to disrupt or compromise the security of our systems.

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3. Accounts

When creating an account, you must provide accurate and complete information. You are responsible for safeguarding your login credentials and for all activities under your account.

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4. Orders and Payments

All orders are subject to acceptance and availability. Prices are listed in € and may change at any time. You agree to provide accurate billing and payment information. We reserve the right to refuse or cancel any order.

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5. Shipping and Delivery

We will make reasonable efforts to deliver products within the estimated timeframes. However, delays may occur due to factors beyond our control. Risk of loss passes to you upon delivery.

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6. Returns and Refunds

Our returns and refund policy is available at our Returns and Refuns policy page. Please review it before making a purchase.

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7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is owned by or licensed to ARK LOU and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our permission.

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8. Limitation of Liability

To the maximum extent permitted by law, ARK LOU is not liable for any indirect, incidental, or consequential damages arising from your use of our Services.

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9. Indemnification

You agree to indemnify and hold harmless ARK LOU, its affiliates, and employees from any claims, damages, or expenses resulting from your use of the Services or violation of these Terms.

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10. Termination

We may suspend or terminate your access to our Services at any time, with or without notice, for any violation of these Terms.

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11. Changes to These Terms

We may update these Terms from time to time. The updated Terms will be posted on our website with a new “Effective Date.” Continued use of our Services means you accept the updated Terms.

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12. Governing Law

These Terms are governed by the laws of Belgium, without regard to its conflict of law principles.

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13. Contact Us

If you have questions about these Terms, contact us at:
📧 info@deweirt.eu
📍 Gent, Belgium